Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery lead time is not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.
Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.
We can ship your items within 3 business days after receiving cleared payment. Package arrives 14 to 28 business days after processing if ordered by 12:00 noon (JST).
We can ship your items within 3 business days after receiving cleared payment. Package arrives the 4 to 7 business days after processing if ordered by 12:00 noon (JST).
Merchandise Total *
Up to $20
*before tax and additional charges
RETURNS & REPLACEMENTS
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
GIFTS When returning a gift, a Madison Island Anytime Anyplace Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Madison Island or affiliate store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Anytime Anyplace Gift Card.
RETURNING MERCHANDISE BY MAIL On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
OTHER ITEMS All cosmetic and bath items must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued. Restricted items must be returned using ground transportation.
Please allow 10 to 14 working days for the processing of your return.
“Asa no Ha” is Tenugui brand owned by ART SOU Co., Ltd. Shop concept is "chic and modern”, which has been conveyed from Edo era through traditional crafts. Asa no Ha is a traditional texture design, hexagonal pattern combination, was loved and worn by famous Kabuki actors and became popular in Edo era. We chose this good luck sign as our brand symbol as well as shop name.